Living in today’s fast-paced world, it’s essential to stay connected. Our smartphones are a lifeline, a hub of communication, and the primary means by which we access online services. But what happens when your prepaid balance runs out? This guide explains how to conveniently and seamlessly transfer credit from one Du account to another, ensuring you stay connected no matter where you are.
Mobile connectivity is a necessity in modern society; we depend on our phones for everything from communication to navigation and entertainment. Sometimes, we may run out of credit at inconvenient times, or perhaps a friend or family member may be in need of mobile credit. That’s where balance transfer comes in. It allows us to share our mobile credit with others, ensuring that they stay connected when they most need it.
The Du Balance Transfer service is offered by Emirates Integrated Telecommunications Company, commercially known as Du. Du is a leading telecom provider in Dubai, offering an array of customer-friendly services. One such service is a balance transfer, which allows Du customers to transfer their mobile credit to other Du numbers both locally and internationally.
How to Transfer Balance from Du to Du
Step 1: Accessing Du Balance Transfer
To initiate a balance transfer from Du to another Du number, start by dialing *121* on your mobile phone. This will give you access to the Du balance transfer service.
Step 2: Adding Recipient Number
After dialling *121*, add the recipient’s Du number. Make sure to enter this number correctly to ensure the balance goes to the correct person.
Step 3: Entering the Amount to Transfer
Next, enter the amount of credit you wish to transfer. The amount should be in dirhams. Remember, the minimum transfer limit is AED 2.
Step 4: Confirmation and Completion of Transfer
Press the hash (#) key after entering the amount. Wait for the “Carrier Info” notification, then press 1 to confirm or press 2 to cancel the transaction. Once the transaction is successful, both sender and recipient will receive a confirmation SMS.
Using Du Balance Transfer Online
Activating Du Balance Transfer Online
In addition to the traditional balance transfer method via dial codes, Du also offers an online option through the Du official app, available for Android and iOS users. To use this method, install the app and log into your account. Under the menu, select the “Pay for friends” option, enter the receiver number and the amount in AED, and tap “Pay”. Upon the successful completion of the transaction, both parties will receive a confirmation message.
Du Balance Transfer Number and Data Transfer Code
The Du balance transfer number is *121*. This code is used to access the balance transfer service directly from your phone. As for the Du data transfer code, it’s similar to the regular balance transfer but includes data packages.
Transferring Data from Du to Du Prepaid and Postpaid
Process to Transfer Data from Du to Du Prepaid
Just like credit transfer, transferring data from Du to Du prepaid is straightforward. Customers can utilize the same *121* code, followed by the recipient number and the amount of data to be transferred, denoted in MB or GB, instead of Dirhams. Once you’ve entered all the necessary details, press # and wait for the carrier info notification before confirming or canceling the transaction.
Process to Transfer Data from Du to Du Postpaid
For postpaid customers, balance transfers, including data, work similarly. Use the *121* code, followed by the recipient’s number and the amount of data to be transferred. Confirm the transfer by pressing # and waiting for the carrier info notification.
Please note that the specific steps and codes may vary slightly depending on the Du service plan and promotions. It’s always recommended to check the latest information from the official Du website or contact their customer service for any updates or clarifications on the balance transfer process.