Welcome to the ultimate guide on applying for an e-Dirham card in the UAE. This guide will provide you with all the information you need to understand, apply, use, and manage an e-Dirham card.
We’ll be discussing everything from what an e-Dirham card is, to its benefits, where to obtain one, how to apply, and much more. So, whether you’re a resident or a visitor in the UAE looking for a more convenient way to make digital payments, this guide is for you.
The e-Dirham card is a prepaid card introduced by the Ministry of Finance of the United Arab Emirates.
It is designed to facilitate seamless and safe electronic payment for government and non-government services both within the UAE and globally where Visa is accepted.
These cards are issued by the First Abu Dhabi Bank and are available in multiple categories to suit different user needs.
e-Dirham Card in the UAE
The e-Dirham card has become an essential tool for residents and businesses in the UAE.
The card enables users to make secure, swift, and convenient digital payments for a host of services offered by government entities such as the Dubai E-Government, Ajman E-Government, Dubai Chamber of Commerce, Ajman Chamber of Commerce, UAQ eGov Department, RAK eGov Authority, and many more. It is also accepted by worldwide merchants where the Visa brand is recognized, making it a versatile payment option for users.
Where to Buy e-Dirham Card in UAE
Purchasing at First Bank of Abu Dhabi branches
You can purchase your desired e-Dirham card at all branches of the First Abu Dhabi Bank in the UAE. The bank offers a variety of cards to cater to different user needs, and its staff will guide you through the process of choosing the right card for you.
Purchasing at AFAAQ branches
Apart from the First Abu Dhabi Bank, e-Dirham cards are also available at AFAAQ branches in the UAE. Hence, you have multiple options to acquire your card based on your convenience.
Online Purchase Options
If you prefer online options, you can apply for an e-Dirham card online via the official e-Dirham G2 website. All you need to do is fill in the necessary personal data, determine the time and location to receive your card and submit the application.
How to Apply for an e-Dirham Card
Online Application Process
Applying for an e-Dirham card online is simple and convenient. Here are the steps to follow:
- Visit the official e-Dirham G2 website.
- Fill in the necessary personal data.
- Determine the time and location to receive your card.
- Submit the application.
Once you’ve submitted your application, you can then register your card on the same website.
In-person Application Process
If you prefer to apply in person, you can do so by visiting any branch of the First Abu Dhabi Bank or AFAAQ branches in the UAE. The staff will guide you through the application process and help you choose the right card based on your needs.
How to Use the e-Dirham Card in the UAE
Load Funds onto the Card
To use your e-Dirham card, you first need to load funds onto it. This can be done at any e-Dirham CDMs/ATMs, FAB CDMs/ATMs, or via the e-Dirham G2 official website.
The Activation Code printed on your load receipt will enable you to set your passcode through the e-Dirham website. Just add your card number and the activation code where needed and you can set the passcode.
Make Payments with the Card
Once your card is loaded with funds, you can start using it for making payments. The card can be used to pay for services offered by government entities in the UAE, as well as those provided by worldwide merchants where the Visa brand is accepted.
It’s as easy as swiping or dipping your card into a card terminal and entering your passcode.
Check Balance on the Card
To check the remaining balance on your e-Dirham card, you can do so by visiting the e-Dirham website and entering your card data. This can also be done through subscriber service centers, which you can contact via this toll-free number: 800MOF (800-663).
Contact with e-Dirham Customer Service
If you have any queries or need support related to your e-Dirham card, you can reach out to the customer service team. The 24-hour e-Dirham G2 Call Centre toll-free number is 800MOF (800-663).
For international calls, dial +971-2-495-1000. You can also get in touch with support services through the e-Dirham G2 website.
When to Contact Customer Service
You may need to contact customer service for a variety of reasons. This could range from needing help with the application process, not being able to load funds on the card, having trouble making payments, wanting to check your balance, and much more.
Regardless of your issue, the dedicated customer service team is there to assist you.
Conclusion
Applying for an e-Dirham card in the UAE is a simple and convenient process. Whether you choose to apply online or in person, the steps are simple.
Once you’ve obtained your card, you can load funds onto it and use it to make secure digital payments for a wide range of services in the UAE and globally where Visa is accepted.
The e-Dirham card is a powerful tool that simplifies digital payments in the UAE. With its convenience, security, and versatility, it’s no wonder that it’s become essential for residents and businesses in the UAE.
Whether you’re paying for government services or shopping at global merchants, the e-Dirham card has got you covered. So why wait? Apply for your e-Dirham card today and experience the convenience of seamless digital payments.