Whether you’re a resident of the bustling city of Dubai or a visitor wanting to explore its magnificent skyscrapers, golden beaches, and vibrant markets, navigating through the city can be a daunting task. Fortunately, the Roads and Transport Authority (RTA) provides efficient and reliable taxi services that make getting around the city a breeze.
This guide aims to equip you with all the necessary information on booking an RTA taxi in Dubai, right from understanding the service, booking methods, and fare structures, to useful tips for a seamless commute.
Dubai is a city of wonders that never fails to amaze with its rapid growth and breathtaking infrastructure. With millions of people commuting daily, the need for reliable and efficient transportation is paramount. This is where the RTA’s taxi service steps in, providing an essential link between various points of interest in the city.
RTA Taxi Service in Dubai
The RTA or the Roads and Transport Authority is the primary body responsible for the operation and coordination of public transport in Dubai. The Dubai Taxi Corporation under the RTA provides top-notch services, comfort means, and customer care that meet the highest levels of transportation quality standards.
The RTA offers various types of taxi services, including airport taxis, Hatta taxis, Ladies and Families taxis, Limousine taxis, My Driver services, and People of Determination taxis, to cater to different requirements and preferences.
Convenience of Booking a Taxi in Dubai
With its robust infrastructure and user-friendly interfaces, booking a taxi in Dubai is a simple and straightforward process. You can book a taxi by calling the RTA hotline, through the RTA’s S’Hail app, or via third-party taxi-booking apps such as Careem. The network of taxis ensures that you can find a ride no matter where you are in the city.
How to Book an RTA Taxi in Dubai
Booking an RTA taxi in Dubai is a hassle-free process. Let’s delve into the details of how to book a ride using the RTA’s S’Hail app and alternatively, how to book a Hala Taxi via the Careem app.
RTA’s S’Hail App for Online Taxi Booking
The S’Hail app is RTA’s official taxi booking app available on both Android and iOS platforms. The app not only allows you to book a taxi but also provides real-time information about your journey. Here’s how you can use the app:
Downloading and Registering on the App
First, download the S’Hail app from the Google Play Store or Apple App Store. Once installed, open the app and register using your mobile number. A verification code will be sent to your number, which you need to enter for successful registration. After registration, you can access the app’s various features.
Requesting a Ride
To request a ride, open the app and tap on ‘Book a Taxi’. The app will automatically detect your current location, or you can manually enter it. Next, select your destination. Once both locations are set, tap on ‘Book now’ to request a taxi.
Choosing Your Mode of Transportation – The Dubai Public Taxi
While booking, you can choose the type of taxi service you prefer. If you’re looking for an economical and efficient option, choose ‘Dubai Taxi’. For a luxurious experience, opt for the ‘Limousine’ service. There are also options to choose taxis exclusively for families or driven by female drivers.
Enter Pick Up and Drop Off Locations and Departure Time
When booking your ride, make sure to accurately enter your pick-up and drop-off locations to ensure a seamless pick-up and drop-off process. If you’re not ready to leave immediately, the S’Hail app also allows you to schedule your ride by setting a desired departure time.
Booking a Taxi and Waiting for Assignment
Once all details are filled in, confirm your booking. The app will then assign a taxi to your booking and provide you with details such as the driver’s name, vehicle number, estimated arrival time, and an option to track your taxi in real time.
Alternative: Hala Taxi via Careem App
If you’re unable to book through the RTA’s S’Hail app or if you’re more comfortable using Careem, you can still book an RTA taxi through it. Here’s how:
Booking Hala Taxi through Careem App
First, download the Careem app from the Google Play Store or Apple App Store. Register on the app using your mobile number. Once registered, select the “Hala Taxi” option when booking a ride.
Select Your Pick-Up and Drop-Off Location
Similar to the S’Hail app, you can manually enter your pick-up and drop-off locations or let the app detect your current location. Make sure to confirm the locations before proceeding to the next step.
Select Car or Van Option
The Careem app also allows you to choose between a car or a van. If you are traveling with a large group or have plenty of luggage, choosing a van might be a better option.
Dubai Taxi Fares
Taxi fares in Dubai are regulated by the RTA, ensuring that they are fair and affordable. Let’s understand more about it:
Basics of RTA Taxi Fares
The basic fare for an RTA taxi in Dubai starts from AED 12. The total fare is calculated based on the distance traveled and waiting time. For longer durations, you can opt for rental taxi services where you can book a taxi for 6 hours at AED 500, 12 hours at AED 800, or 24 hours at AED 1000.
Compare Charges with Popular Alternatives like Uber and Careem
When compared to other alternatives like Uber and Careem, RTA taxis offer competitive prices. While the base fare for Uber starts at AED 8, and Careem starts at AED 6, the minimum fare for a journey is usually higher due to other additional costs like booking fees, waiting charges, and peak hour surcharges. RTA taxis do not have such additional costs, making them a more affordable option for many.
Tips for Booking RTA Taxi in Dubai
Now that you’re equipped with the knowledge of how to book an RTA taxi and understand the fare structure, let’s move on to some useful tips that will ensure you have a smooth and hassle-free taxi experience in Dubai.
Best Times for Booking
Although taxis in Dubai are available 24/7, it’s always best to avoid the rush hours if possible. The peak traffic hours in Dubai are generally between 7:00 AM – 9:00 AM and 5:00 PM – 7:00 PM. During these times, the demand for taxis is high and you may experience longer waiting times. Try to plan your travel outside these hours for a faster and smoother ride.
Essential Tips for a Hassle-Free Commute
Here are a few more tips to help you navigate the city with ease:
- Carry change: While most taxis accept card payments, it’s always a good idea to carry some change in case the card machine isn’t working.
- Check for lost items: Before stepping out of the taxi, take a moment to check if you’ve left anything behind. It can be challenging to recover lost items once the taxi has driven away.
- Share your trip details: If you’re traveling alone, especially at night, share your trip details with someone you trust.
- Rate your driver: After your trip, don’t forget to rate your driver on the app. Your feedback helps improve the service for everyone.
Conclusion
Dubai is a city that’s always on the move. Whether you’re a resident or a visitor, getting around the city can be made easy and hassle-free with RTA taxis. With multiple booking options, different types of services to suit every need, and affordable fares, RTA taxis are indeed a convenient and practical choice for your travel needs in Dubai.
The RTA provides an efficient and reliable taxi service that caters to various requirements. With the ease of booking through the S’Hail or Careem app and the ability to choose from different types of taxi services, residents and visitors alike can benefit from the convenience and efficiency of RTA taxis. The fair and regulated fare structure further ensures that you get the best value for your money.
If you haven’t used RTA taxi services yet, it’s high time you give it a try. Not only will it make your commute easier and more comfortable, but you’ll also contribute to a more sustainable and efficient public transport system in one of the world’s most advanced cities. So, the next time you need to get around Dubai, consider booking an RTA taxi.